Gram Creative

Privacy Policy

Privacy Policy

Last Updated: May 23, 2024

1. Introduction

Welcome to Gram Creative (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the General Data Protection Regulation (GDPR) in the EU, and the California Consumer Privacy Act (CCPA) in the USA.

By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

  • Email address
  • First name and last name
  • Usage data

2.2 Usage Data

We may also collect information on how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

3. Use of Data

Gram Creative uses the collected data for various purposes:

  • To provide and maintain our Site
  • To notify you about changes to our Site
  • To allow you to participate in interactive features of our Site when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Site
  • To monitor the usage of our Site
  • To detect, prevent, and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

4. Legal Basis for Processing Personal Data (under GDPR)

If you are from the European Economic Area (EEA), Gram Creative’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. Gram Creative may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law

5. Retention of Data

Gram Creative will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Gram Creative will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.

6. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

7. Disclosure of Data

7.1 Business Transaction

If Gram Creative is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

7.2 Disclosure for Law Enforcement

Under certain circumstances, Gram Creative may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

8. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Your Data Protection Rights

Depending on your location and applicable data protection laws, you have certain rights regarding your Personal Data. Gram Creative aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

9.1 Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

  • The right to access: You have the right to request copies of your Personal Data. We may charge you a small fee for this service.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

9.2 Rights Under the California Consumer Privacy Act (CCPA)

If you are a resident of California, you have the following rights:

  • The right to notice: You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
  • The right to access / the right to request: The CCPA permits you to request and obtain from us information regarding the disclosure of your Personal Data that has been collected in the past 12 months by us or our subsidiaries to a third party for the third party’s direct marketing purposes.
  • The right to say no to the sale of Personal Data: You also have the right to ask us not to sell your Personal Data to third parties.
  • The right to deletion: You also have the right to request the deletion of your Personal Data that have been collected in the past 12 months.
  • The right not to be discriminated against: You have the right not to be discriminated against for exercising any of your consumer’s rights, including by denying goods or services, charging different prices or rates for goods or services, or providing a different level or quality of goods or services to you.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

10. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children’s Privacy

Our Site does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Information to Gram Creative through the Service, please notify us by sending an email to info@gramcreative.com. We will review any notice and, if applicable, delete the Personal Information from our systems. If you are 13 years or older but under 18, you must have permission from your parent or legal guardian to use our Services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By visiting this page on our website: Contact Us